What are RTA cabinets?
RTA Cabinets are the alternative to high priced, custom and semi-custom kitchen cabinets. They give both homeowners and professionals an affordable way to get a high quality cabinet at an affordable price.
How hard are the cabinets to put together?
Everyone from the novice DIY'er to the experienced contractor can assemble them. If you have a screw driver, that is all you are going to need.
What is a cam lock?
There are different types of camlocks, but a camlock is simply an open ended wheel that locks onto a peg or some other mounting device. By turning it like a screw, you create a tight bond.
Do I need to use wood glue to assemble the cabinets?
Wood glue is not required to assemble the cabinets, but it also wouldn't hurt if you added some. We leave that up to the customer.
Are the sides of the cabinets finished?
Yes, the sides of the cabinets are finished to match the interior and doors.
What are dovetailed drawers?
Dovetailing is a method of assembly. All of our cabinets come with dovetailed drawers. Traditionally, dovetailing will offer a stronger bond.
What do I do if a side panel is scratched/damaged?
The best way to assemble and install your cabinets are to start with any cabinets that will have sides exposed. Prior to assembling, make sure that the exposed side is not showing any signs of damage. If so it is not necessary to return the item, replace that side with another panel from another box that will not be exposed.
Do I need toe kick?
All of the cabinets and vanities come with a piece of toe kick, but most people like to create a uniform look across the front to hide the seams where the cabinets connect. For that, you will need to buy additional toe kick.
Are the cabinet doors reversible for left or right hinged doors?
Yes, the doors are reversible.
Is there any way to get unfinished cabinets?
Sorry we only carry finished cabinetry.
Can I buy just doors?
Unfortunately we do not sell just doors. The only exception to that are the decorative end panels, which are actually doors, but they only come in widths that would fit on the sides of the cabinets.
Do you carry the glass doors?
We offer both mullion doors and open faced doors for our cabinets. They do not come with glass which allows you pick your own style of glass.
When I order a glass door for an RTA cabinet, do I still get the original door?
Yes. The RTA cabinets are pre-packaged with the original, matching door. Rather than unpack the original door, we simply send you the glass door as a separate item. You may keep or discard the original door.
Are the cabinets pre-drilled for handles or knobs?
No holes are drilled. Handles and knobs are not included.
Are the cabinets strong enough to hold granite or concrete?
All of our cabinets lines are more than strong enough to hold granite or concrete.
What are european hinges?
European hinges allow the doors to be adjusted multiple ways while mounted on the cabinet.
Do you make any other finishes or door styles that are not on your website?
All of the styles and finishes we carry are listed on the website.
Can I buy replacement parts?
We carry an inventory of replacement parts, but it depends on what you are looking for. The best thing to do if you break something or need to buy a replacement item is to call us.
If I don't see the size I need, can you make other sizes?
Unfortunately we can not make custom sizes. We keep our costs down by only stocking common sizes.
Do you carry everything in stock that is on your website?
We try to keep a 6 month supply of everything on the website, but planning and forecasting isn't an exact science so occassionally we run out of an item.
Do I need to hire someone to assemble the cabinets?
Some people do, but most people don't. It is really simple to assemble them and doesn't require any experience.
I am missing an item, what should I do?
It is important to count everything while pick up your order. In some cases, accessories may be packaged together, so don't always go by the packing slip. If something is missing, note it on the packing slip and contact us.
The box looked fine, but when I opened it up, there was damage. What do I do?
This is considered concealed damage, and can happen in transit without anyone knowing. This is why it is important to inspect each box within 48 hrs. If you discover concealed damage, please report it immediately.
If I ordered the wrong size can I return/exchange it?
As long as the item has not been assembled and is still in it's original packaging you may return/exchange. A exchange fee may apply. For returns a 30% restocking fee will apply.
My shipment was damaged, what should I do?
If your shipment is damaged, it is very important to note it on the delivery receipt. Contact us as soon as you discover the damage.
Is there a restocking fee?
Yes, there is a 30% restocking fee.
What form of payments do you take?
We take Visa, Mastercard, Debit, E-Transfer, and Cash.
Still have questions? Contact Us!