FREQUENTLY

ASKED QUESTIONS

Do I need to use wood glue to assemble the cabinets?

 

Wood glue is not required to assemble the cabinets, but it also wouldn't hurt if you added some. We leave that up to the customer.

What do I do if a side panel is scratched/damaged?

 

The best way to assemble and install your cabinets are to start with any cabinets that will have sides exposed.  Prior to assembling, make sure that the exposed side is not showing any signs of damage. If so it is not necessary to return the item, replace that side with another panel from another box that will not be exposed.

Are the cabinets pre-drilled for handles or knobs?

 

No holes are drilled.  Handles and knobs are not included.

Do you carry the glass doors?

 

We offer both mullion doors and open faced doors for our cabinets.  They do not come with glass which allows you pick your own style of glass.

Is there any way to get unfinished cabinets?

 

Sorry we only carry finished cabinetry.

Do you make any other finishes or door styles that are not on your website?

 

All of the styles and finishes we carry are listed on the website.

If I ordered the wrong size can I return/exchange it?

 

As long as the item has not been assembled and is still in it's original packaging you may return/exchange.  A exchange fee may apply.  For returns a 30% restocking fee will apply.

The box looked fine, but when I opened it up, there was damage. What do I do?

This is considered concealed damage, and can happen in transit without anyone knowing. This is why it is important to inspect each box within 48 hrs. If you discover concealed damage, please report it immediately.

What form of payments do you take?

 

We take Visa, Mastercard, Debit, E-Transfer, and Cash.

Still have questions?  Contact Us!